After decades in the insurance industry, navigating family business dynamics, corporate consolidation and shifting market trends, Kevin O’Brien could have easily coasted into retirement. Instead, he co-founded a new venture to blend modern technological efficiency with old-fashioned, face-to-face service. O’Brien, co-owner of TechFirst Insurance Agency, launched the business in 2023 alongside local entrepreneur Mark Shaw. The agency is located at 543 Queensbury Ave., Queensbury, NY 12801, and can be found online at techfirstInsurance.com. For O’Brien, the move represents the culmination of his extensive career and a deliberate response to an industry increasingly dominated by private equity firms.
Read the entire article in the Glens Falls Business Journal.
