In this conversation, Felicia Lynn, owner of Hometown Board Shop in Glens Falls, shares her journey from a passionate snowboarder and ski instructor to a business owner. She discusses the challenges of starting a business, the importance of community engagement, and her plans for the future of the shop. Felicia emphasizes the significance of mentorship and building a supportive team while navigating the complexities of entrepreneurship in the outdoor sports industry.
Key Takeaways
- Felicia has been involved in snow sports since childhood.
- The idea for Hometown Board Shop stemmed from a lack of local snowboard shops.
- Community engagement is crucial for the success of the shop.
- Starting a business requires a lot of planning and support.
- Mentorship can significantly impact a new business owner’s confidence.
- Balancing customer service with backend operations is challenging.
- Finding the right team members is essential for business growth.
- Felicia’s family plays a supportive role in her business.
- Safety and education in sports are important topics for the community.
- The future of Hometown Board Shop includes expanding product offerings and community events.
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