In this episode of Building Success Stories, Ann Donnelly interviews Paula Traina, a State Farm agent with two offices in New York. Paula shares her journey from working in corporate roles to becoming an agency owner, discussing the challenges and rewards of managing two offices, the importance of community involvement, and her approach to customer service. She emphasizes the significance of personal development, leadership, and the unique challenges women entrepreneurs face, encouraging others to pursue their entrepreneurial dreams.
Key Takeaways from this Episode
- Paula Traina has two State Farm offices, which is uncommon.
- She transitioned from corporate roles to agency ownership.
- Building a support network is crucial for success.
- Customer experience is key in the insurance industry.
- Women entrepreneurs face unique challenges in balancing work and family.
- Personal development is essential for leadership.
- Community involvement enhances business growth.
- Hiring candidates with shared values is important.
- Flexibility in business allows for better work-life balance.
- Networking with other professionals is beneficial for growth.
Get more information:
- Paula Traina State Farm
- Christian Business Women’s Connection (CBWC) Upstate NY on Eventbrite
- Ann’s article on Paula Traina in the Glens Falls Business Journal
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