
In the center of the city of Saratoga Springs, Garnet River, a business solutions company, is making waves far beyond the Capital Region. Celebrating its 25th anniversary this summer, the company is harnessing cutting-edge IT and AI, as a developer of groundbreaking software applications.
At the forefront of their innovative offerings is Consa, an ambient AI note-taker designed for the behavioral health industry. Megan Christiana, Healthcare Solutions Consultant at Garnet River, explains that Consa records the entire therapeutic session and generates notes in the standard SOAP format, a structured method for recording patient encounters. But Consa goes beyond simple transcription. It analyzes vocal biomarkers, providing clinicians with behavioral intelligence insights that can help identify potential issues before they escalate.