In this episode of Building Success Stories, Ann Donnelly interviews Kevin and Neelo Jaikeran, the owners of Queensbury Billiards. They discuss their journey from Guyana to opening a unique billiards hall that offers not only pool but also a diverse menu inspired by their cultural background. The conversation highlights their commitment to customer service, community engagement, and the importance of food in attracting customers. They also share insights into the facilities available for pool enthusiasts and the family-friendly atmosphere they have created.
Key Takeaways from this Episode
- Queensbury Billiards is more than just a pool hall.
- The owners have a rich cultural background from Guyana.
- Food plays a crucial role in attracting customers.
- They offer a diverse menu including Caribbean and Mediterranean dishes.
- Customer service is a top priority for the business.
- The venue is family-friendly and hosts various events.
- They have 21 pool tables catering to all skill levels.
- Social media is key for promoting events and updates.
- Catering options are available for group events.
- The owners are excited to share their culture through food.
Get more information:
- Queensbury Billiards & Cafe Website
- Queensbury Billiards & Cafe Facebook Page
- Ann’s article on Paula Traina in the Glens Falls Business Journal
Get more insights!!! Listen to this episode in the player above or search for “Building Success Stories with Ann Donnelly” on your favorite podcast platform. Click here for a list of podcast apps where you can listen to our podcast.
